Customer Service Advisor - Part-Time Evenings (Bargoed), Bargoed
Client: EE
Location: Bargoed, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Details
* Type: Part-time, Permanent
* Salary: £25,087.00 pro-rata, rising to £25,684.00 pro-rata after 8 months, plus uncapped commission
* Hourly rate: £12.82
* Hours: 20 hours per week
Job Description
Are you someone who enjoys solving problems? Do you like gaming or tinkering with technology? If so, your transferable skills could make you successful in a Customer Service Technical role with EE.
Join our Mobile Technical Team in Merthyr Tydfil, where you'll assist customers over the phone with various mobile tech-related queries. Whether it's a simple device question or a more complex issue, you'll help keep our customers connected with their loved ones. The role offers variety and the opportunity to make a real difference.
No specific experience is necessary; we value helpfulness, calmness, and relationship-building skills, and we will train you on the rest.
This role is designed with flexibility in mind to support your life commitments. We offer options such as scheduling your own breaks, banking time, and occasional home working to help you balance work and personal life.
Benefits
* Starting hourly rate of £12.82, plus incentives and bonuses
* Discounts on EE & BT products, saving hundreds of pounds annually
* Access to a 24/7 online GP service for you and your immediate family, fully funded
* Market-leading paid carer’s leave, up to 2 weeks
* Family leave with 18 weeks full pay and 8 weeks half pay in the first year
* Support for career development and progression
* Volunteering days to give back to your community
* Optional private healthcare and dental insurance
Join a team with a positive culture, support, and tailored training to help you build a lasting career. What are you waiting for?
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