Overview
We are seeking a detail-oriented Warranty Claims Handler to join our dynamic team. In this role, you will be responsible for reviewing and processing warranty claims efficiently and accurately. The ideal candidate will possess strong organisational and clerical skills, also boasting a background in being a qualified motor vehicle mechanic/technician.
Responsibilities
* Review incoming claims for completeness and accuracy, ensuring all necessary documentation is provided.
* Process claims in accordance with established guidelines and procedures.
* Communicate with claimants and other stakeholders to gather additional information as needed.
* Maintain accurate records of claims processed, including updates on status and outcomes.
* Identify discrepancies or issues within claims and resolve them promptly.
* Assist in the development of claims processing procedures to improve efficiency.
* Stay informed about industry regulations and changes that may impact claims processing.
Qualifications
* A strong knowledge of motor vehicles. Qualified technician and or mechanic.
* Strong organisational skills with the ability to manage multiple tasks effectively.
* Excellent attention to detail and accuracy in data entry and documentation.
* Proficient in using computer systems and software applications relevant to claims processing.
* Strong communication skills, both written and verbal, with the ability to interact professionally with clients and colleagues.
* Ability to work independently as well as part of a team, demonstrating initiative and problem-solving skills.
If you are a dedicated professional looking to contribute to a supportive team environment while developing your career in warranty claims handling, we encourage you to apply for this exciting opportunity.
Salary depending on experience.
Job Type: Full-time
Pay: £24,000.00-£32,000.00 per year
Benefits:
* Free parking
* On-site parking
Work Location: In person