Overview
Our client Based in Kings Lynn is looking for a Part Time Call Handler to join their Service Team. This hours for this role are Wednesday through Friday 8.30am till 17.00pm.
Responsibilities
* Register service calls/emails
* Allocate and distribute engineers' work.
* Allocate service calls to service partners.
* Update on a daily basis customer Portals
* Order parts and issue quotes for repair work
* Confirming parts are on site prior to booking engineer
* Checking all call monitors
* Calling sites to arrange access/check details
* Issuing Risk and Method statements
* Checking Engineers Schedules to ensure they have work everyday
* Ensuring calls are completed within customer SLA's
Working hours
Wednesday, Thursday and Fridays, 8.30am till 17.00pm.
Benefits
The company is offering a generous basic salary for the Part Time Call Handler position as well as a fantastic benefits package. The company also offers free onsite parking for employees.
Contract
The Call Handler position is a permant role.
Application and contact
If you have any questions or require any further information about the Call Handler role please get in touch.
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