We are seeking a Sales Support professional to join a well-established team within the industrial/manufacturing industry. This role will involve providing excellent customer service and administrative support to ensure smooth operations and client satisfaction.
Client Details
Our client is a reputable organisation within the industrial/manufacturing sector, known for delivering high-quality products and services. As a global company, they pride themselves on fostering a collaborative work environment and maintaining strong relationships with their clients.
Description
Provide administrative support to the sales team, ensuring efficient order processing and documentation.
Respond promptly to customer inquiries, addressing their needs effectively and professionally.
Coordinate with internal departments to ensure timely delivery of products and services.
Maintain accurate records of sales activities and customer interactions in the CRM system.
Assist in preparing sales reports and presentations for management.
Monitor stock levels and liaise with suppliers to manage inventory efficiently.
Support the implementation of new sales strategies and initiatives.
Identify opportunities to improve customer service processes and contribute to their enhancement.Profile
A successful Sales Support should have:
Previous experience in a customer service or sales support role, ideally within the industrial/manufacturing industry.
Strong organisational skills and attention to detail for managing administrative tasks efficiently.
Proficiency in using CRM systems and Microsoft Office applications.
Excellent communication skills, both written and verbal, to engage effectively with clients and colleagues.
A proactive approach to problem-solving and the ability to work well under pressure.Job Offer
Competitive salary ranging from £28,000 to £30,000 GBP.
Permanent position based in Liverpool within the industrial/manufacturing sector.
Opportunity to work in a global company with a collaborative and supportive team environment.
Potential for professional growth and development within the organisation