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Customer service administrator

Great Houghton
Personnel Solutions (Midlands) Ltd
Customer service administrator
Posted: 20 October
Offer description

This is a customer service based role within a transport office, if you have experience in a transport office this would be an advantage.

Experience with Microsoft office Word/Excel etc is essential.

Duties will include-

* Taking calls from drivers ref delivery issues/restrictions

* Liaising with the clients customer service team on email and phone calls ref delivery issues.

* Collating all delivery PODS from all company depots

* Ensuring all PODS are received back and completed in full/correctly.

* Liaise with drivers

* Control of the company paperwork - archive, log and monitoring this to destroy paperwork as and when required.

* Working on own initiative alone, as well as part of a team.

* Good time management

* Producing monthly reports for Customer service manager.

* General support within the team.

Hours for this role are (Apply online only) Monday- Friday.

Candidates must be available to interview next week with a view to start ASAP.

THIS IS AN ONGOING TEMPORARY ROLE

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