We are looking to recruit two part-time Medical Receptionist on a permanent basis to join the team atGlastonbury Surgery.
The successful candidate will be comfortable interactingwith the public on the telephone and face to face with a professional andfriendly approach.
The busy working environmentand diverse role of a medical receptionist presents an opportunity for someonethat is eager to learn and work effectively as part of a team.
The role of medical receptionist is essential to the smooth running of Glastonbury Surgery. The role is varied, with face to face and telephone contact with patients and taking on administrative responsibilities that support the delivery of safe and effective care.
We are a stable, supportive and very friendly training practice that has retained its family and patient-first ethos. We work from purpose-built premises that has been recently extended, in a colourful market town offering semi-rural primary care.
The practice is very successful and has a good reputation amongst the GP community both externally and internally as evidenced by strong staff retention.
We care for a registered population size of 14,000 served by 11 GPs, GP Registrars, Nurse Practitioners and a paramedic, a team of Practice Nurses and HCAs, physiotherapists, administrative, secretarial and reception.
By offering a person centred and continuity of care approach, we can demonstrate quality outcomes, as defined by QOF, whilst also respecting the views and beliefs of the local community.
Reception desk - greet patients and respond to all enquiries
Management of medical records
Operating the telephone system
Administration of forms and documentation
All responsibilities are shared across the team on a rota basis.
Reception desk - greet patients and respond to all enquiries
Management of medical records
Operating the telephone system
Administration of forms and documentation
All responsibilities are shared across the team on a rota basis.
Personal Qualities
Ability to communicate effectively via telephone and in person
Demonstrate a flexible approach to work including increasing working hours to provide cover during annual leave/sickness when able.
Willingness to undergo education/ training for both practice and service needs
Working in a busy office environment.
Experience of using the EMIS (Optum) clinical system or similar computer systems managing data.
Basic computer experience
GCSE grade 4 or above in English & Maths
Personal Qualities
Ability to communicate effectively via telephone and in person
Demonstrate a flexible approach to work including increasing working hours to provide cover during annual leave/sickness when able.
Willingness to undergo education/ training for both practice and service needs
Working in a busy office environment.
Experience of using the EMIS (Optum) clinical system or similar computer systems managing data.
Basic computer experience
GCSE grade 4 or above in English & Maths
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Glastonbury Surgery
Glastonbury Surgery
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