Sr Associate Amazon Fresh
The Sr Associate Amazon Fresh is responsible for building and maintaining strong relationships with vendors, ensuring optimal performance metrics, and driving continuous improvement in vendor operations. Key duties include vendor onboarding, own catalog quality and defect resolution, daily vendor operations, performance monitoring, and implementation of vendor-related initiatives.
Responsibilities:
Proactively improving catalog quality and creating automation of manual reports periodically as per requirement. Monitor and analyze vendor performance metrics (fill rate, delivery adherence, quality). Drive vendor compliance to established processes and guidelines. Resolve vendor queries and operational issues in a timely manner. Collaborate with cross-functional teams to improve vendor operations. Maintain accurate vendor documentation and data. Support vendor onboarding and training initiatives. Identify and implement process improvements for vendor management. Regular reporting and analysis of vendor performance trends
Requirements:
2+ years of experience in vendor management or business operations
Strong analytical and problem-solving skills
Excellent communication and relationship management abilities
Proficiency in MS Office and data analysis tools
Proficiency in SQL preferred
Bachelor's degree
Key job responsibilities
- Support execution of key programs by enabling timely and accurate inputs through cross functional collaboration
- Own catalog related inputs / workstreams
- Own and publish various key updates and dashboards
- Enable automation of reports and dashboards where feasible
- Build a SQL/Macro repository for adhoc requests and reports
BASIC QUALIFICATIONS
- Bachelor's degree
- Experience with Microsoft Office products and applications
PREFERRED QUALIFICATIONS
- Knowledge of SQL
- 2+ years of data-driven business operations processes experience
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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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