Posted: 10h ago
The role
At Adaptable Recruitment, we are exclusively supporting a well established organisation within the specialist card, print and manufacturing sector to recruit a Client Services Administrator.
Salary: Up to £26,500 DOE
Location: Skelmersdale
Working Pattern: Permanent - Full time
Benefits: 26 days holidays plus bank holidays
Main Responsibilities to Include:
Client & Job Administration
- Set up and manage job records within the ERP system (Monarch)
- Maintain accurate and up-to-date job and customer information throughout the job lifecycle
- Ensure all administrative tasks are completed in line with agreed service levels
Stock & System Management
- Create and maintain new stock codes and related data within Monarch
- Monitor and update system information to support production and fulfilment processes
Documentation & Work Instructions
- Produce clear, detailed Excel-based work instructions (SOPs) for Production and Fulfilment teams
- Update documentation as customer requirements or operational processes change
Customer Support
- Act as a key point of contact for customers, providing job updates and responding to enquiries
- Support a positive customer experience through ...
