About The Role
Are you a Salesforce Architect who wants their work to actually matter?
Are you ready to shape how one of the NHS's most important support services operates?
Could you be the person who takes our Salesforce platform to the next level?
We're looking for a Salesforce Solution Architect to join our IT Architecture team. You will take ownership of our Salesforce platform across Sales Cloud, Service Cloud and Experience Cloud and help build solutions that make a real difference to frontline NHS services.
What you’ll be doing
* Taking Salesforce solutions from idea to live delivery – working with product, technology and business teams to get things built.
* Being the go‑to Salesforce expert in the organisation – giving clear, practical guidance on platform decisions and standards.
* Connecting Salesforce with wider technology platforms, including MuleSoft, Bullhorn and Microsoft Dynamics 365.
* Ensuring solutions are secure, scalable and in line with NHS and NHSP standards.
* Working with suppliers and partners – reviewing proposals and ensuring delivery matches what is needed.
* Playing an active part in IT governance forums – sharing thinking, supporting good decisions and helping the team move forward.
* Keeping Salesforce standards fresh as the platform grows and bringing others on board.
About the Candidate
* At least 5 years’ experience as a Salesforce Solution Architect with hands‑on delivery across Sales, Service and Experience Clouds.
* Comfortable designing end‑to‑end Salesforce solutions in a complex, enterprise environment – from initial design through to live deployment.
* Understanding of Salesforce integration with other platforms – experience with tools such as MuleSoft is an advantage.
* Experience working in an Agile delivery environment, ideally SAFe, and collaborating with product and delivery teams.
* Ability to explain technical ideas clearly to non‑technical audiences and influence decisions at all levels.
* Experience working within governance and security frameworks, including ISO 27001 and GDPR, in a technology context.
* Hold, or be working towards, a Salesforce Architect certification (Application Architect or System Architect).
* A natural collaborator who shares knowledge, supports others and helps the team make better decisions together.
Benefits
* Generous annual leave – 27 days per year plus bank holidays, with the ability to buy and sell.
* Commitment to talent management and development.
* Star of the Month award – nominees receive £100 worth of shopping vouchers.
* Pension – up to 10 % contribution towards your pension if you join the stakeholder pension scheme.
* Life Assurance.
* Group Income Protection.
* Wellbeing Programme.
* Employee Assistance Programme.
* Employee Engagement & discounts platform.
Equality, Diversity & Inclusion
NHS Professionals is committed to an inclusive workplace and welcomes applicants from all backgrounds. We support diverse talent through inclusive recruitment, supportive networks, and a range of initiatives to create a safe and supportive environment for everyone.
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