Residential Property Manager
Salary circa £24,000 to £25,000 dependent on experience + commission
Hours: Mon–Thurs: 9am–5pm (30 min lunch)
Friday: 9am–5pm (1 hour lunch)
Saturdays: 9am–1pm (1 in 4)
Benefits
Additional leave
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Paid volunteer time
Referral programme
Essentials
Industry experience preferred but not essential
Full UK driving licence
Possessing, or willingness to undertake, a qualification meeting minimum requirements for Propertymark membership (MARLA)
Overall Objective
To manage an allocated portfolio of residential rental properties on behalf of landlords, from instruction through to letting and ongoing management.
The role involves marketing properties, vetting tenants, preparing tenancy documentation and managing the full tenancy lifecycle. Ongoing management includes compliance monitoring, lease renewals, rent reviews, mid-term inspections and arranging repairs in line with current legislation.
Training and completion of the Propertymark Level 3 Award in Residential Letting and Property Management will be required.
Key Responsibilities
Property Lettings
Respond to enquiries and organise accompanied viewings
Collect applicant information in line with GDPR and process referencing through third-party providers
Guide applicants through the move-in process from application to tenancy start
Prepare tenancy and compliance documentation
Ensure properties are ready for tenancy including organising repairs or cleaning
Collect initial rent and deposit monies and register deposits within government schemes
Undertake key handovers and tenancy sign-ups
Marketing
Ensure properties are marketed to a high standard in line with Consumer Protection Regulations
Take property images, prepare floorplans and produce accurate property descriptions and brochures
Property Management
Act as the main contact for landlords and tenants across an allocated portfolio
Ensure properties meet legislation for the Private Rented Sector
Monitor compliance including gas safety checks, EICR reports, EPCs and smoke/CO detection
Arrange repairs through approved contractors and liaise with landlords and tenants
Manage lease renewals and rent reviews, providing market advice and serving notices where required
Organise and carry out mid-term property inspections
Liaise with credit control regarding rent arrears and advise landlords
Manage tenant vacates including check-outs, deposit negotiations and re-letting strategy
Additional duties include handling general enquiries, promoting company services, managing property keys securely and taking rental payments when required.
Key Skills
High levels of customer service and professionalism
Strong IT skills including Microsoft Office (property management systems beneficial)
Self-motivated with good organisational and time management skills
Ability to work independently and as part of a team
Commitment to ongoing professional development
Ability to build relationships with contractors and suppliers
Other
Maintain a positive customer-focused attitude in line with company policies
Adhere to all health & safety and security procedures
Promote other areas of the business where appropriate
Full UK driving licence and ability to attend appointments across West Yorkshire (pool vehicle available)
Assist other areas of the department during busy periods or holiday cover
Compliance & Security
Ensure compliance with company policies including Treating Customers Fairly, regulatory conduct, complaints procedures and training requirements.
All work must comply with relevant legislation including the Bribery Act 2010, Data Protection Act 1998, GDPR and the Data Protection Act 2018.
Ensure all personal data is handled securely and report any breaches or system weaknesses to a director.
Interested? If you feel that you possess the relevant skills and experience please send your cv by return.
INDLS
Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful