Customer service advisor

Customer Service Advisor

📍 Burton-on-Trent

💰 £13 per hour

🕘 Monday to Friday, 9:00am – 5:30pm (Office-Based)

We are currently recruiting on behalf of a well-established and growing travel company based in Burton-on-Trent, who are looking to add a Customer Service Advisor to their friendly and supportive team.

This is an excellent opportunity for someone with a passion for customer service who enjoys helping people and wants to gain experience within the travel industry.

The Role
* Handling inbound customer calls in a professional and friendly manner
* Assisting customers with travel enquiries and bookings
* Providing accurate information on travel options, pricing, and availability
* Managing bookings and maintaining up-to-date customer records
* Delivering a high level of customer service at all times
About You
* Previous experience in a customer service role (call centre experience desirable)
* Confident telephone manner with excellent communication skills
* Good IT skills, including experience with systems such as Microsoft Teams
* Comfortable using a softphone system
* Strong attention to detail and the ability to multitask
* A positive, team-focused attitude
What’s on Offer
* £13 per hour
* Monday to Friday hours – no weekends
* Friendly and supportive office environment
* Opportunity to develop within the travel sector
If you’re looking for your next customer service role and want to join a growing business, we’d love to hear from you.

Apply today or contact us for more information.