Job Description – Business Development & Key Account Manager
Location: Killinchy, Co.Down
Role Overview
We are recruiting a Business Development & Key Account Manager to drive new business growth and maximise revenue by developing new accounts, managing key customer relationships, and collaborating cross-functionally to deliver profitable, sustainable sales.
This role will focus on identifying new commercial opportunities, managing key accounts, and delivering annual turnover, volume, and profit targets within a fast-paced, results-driven environment.
Key Responsibilities
* Identify and develop new business opportunities through cold calling, email outreach, and face-to-face meetings.
* Build and maintain a targeted prospect list across food manufacturing, retail, wholesale, and foodservice customers.
* Prepare and present sales proposals and commercial submissions.
* Attend industry exhibitions and networking events to generate leads and promote the brand.
* Maximise sales revenue, margins, and profitability across all accounts.
* Prepare annual sales budgets and report progress weekly to senior management.
* Monitor customer profitability in collaboration with the Cost Accountant.
* Drive achievement of agreed sales targets and KPIs.
* Manage and grow existing customer accounts through regular review meetings.
* Act as the primary point of contact, ensuring customer requirements are clearly understood and met.
* Lead customer onboarding, including shelf life, production MOQs, logistics, and service expectations.
* Upsell and cross-sell products within existing accounts.
* Produce weekly sales reports and customer KPIs in agreed formats.
* Maintain accurate sales activity records and forecasting.
* Manage service level agreements, contracts, customer questionnaires, audits, and site visits.
* Liaise with finance regarding debtor status and follow up where required.
* Work closely with Technical teams to manage customer complaints, technical queries, and site visits.
* Collaborate with NPD to introduce new products and concepts to customers.
* Ensure all customer documentation complies with technical and recall/withdrawal procedures.
* Support PR and marketing campaigns in conjunction with senior management.
* Maintain awareness of competitors, market trends, and distribution opportunities, including chilled distributors.
* Participate in weekly sales meetings and contribute ideas to improve processes and customer conversion.
* Undertake ad hoc projects as required to support company sales objectives.
Skills & Experience Required
* Minimum 5 years’ experience in a fast-paced commercial environment.
* Demonstrable experience working within a sales and marketing team in a high-pressure, results-driven setting.
* Strong sales acumen with proven ability to develop new business, negotiate commercial agreements, and drive revenue growth.
* Experience managing and growing key customer accounts.
* Clear understanding of profitability, margins, and commercial decision-making.
* In-depth understanding of the food manufacturing industry and market dynamics.
* Proven ability to work cross-functionally with technical, NPD, finance, and marketing teams.
* Excellent communication, presentation, influencing, and negotiation skills.
* Strong commercial awareness and understanding of profit and loss.
* Highly organised, proactive, and results-driven.
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