About the role: Due to successful growth in the business, we are currently recruiting an additional Account Manager to join our team and take accountability for the operational management of the Semi-Permanent, POS & 2D contract for our client. This will involve the management and delivery of all Print and Display requirements, additional service lines, quality control, and associated tasks. As the Account Manager, you will be key in ensuring the client is fully supported and managed whilst delivering exceptional account management through the smooth and efficient execution of all POS / Point of Sale and Display campaigns. You will be providing operational support to the client, being responsible for the service and commercial delivery of jobs, and identifying new opportunities to support the growth of their FMCG brands through innovative solutions based on our wide range of POS / Points of Sale and Display products and services. Responsibilities will include (but not limited to): Managing multi-campaigns/multi-job projects with multiple service elements. Managing activity alongside client, co-packers, and retailers. Working within internal TMS systems and technology solutions to ensure proactive management of projects. Executing and managing print management strategies. Planning, budgeting, and cost management of POS and Display campaigns. Developing and executing alternative solutions when new briefs or challenges arise. Spotting opportunities to strengthen and develop existing relationships and contracts. About you: This role could be an excellent fit if you have experience working with POS/POSM and have been client-facing, whether in a client services team or on the supplier side with commercial print and POS sourcing experience. Additional experience in shopper marketing and consumer insights would be helpful but not essential. An understanding of POS/2D/Packaging and Retail displays would also be beneficial. Within this role, you will need to provide client leadership and management. The most important skill we are looking for is attentive project management and client communication, as this is key for success. About Us: TMS Global is a leading subsidiary of DS Smith PLC, operating across 97 global markets, specializing in retail display, print, and packaging outsourcing. Our team of over 300 people is spread internationally across Europe, AMEA, and the Americas. We are currently expanding our UK client services team to support a large multi-national FMCG customer with popular brands, delivering a managed service for their POS and Display needs. We are seeking an Account Manager based within a 1-hour commute to Slough, in a hybrid role with travel to the client site up to 2 days a week, and the rest working from home. Benefits include: 25 days' holiday plus bank holidays Pension and share scheme Life assurance and income protection Employee assistance programme Cycle to work scheme Flexible work policy Location: London dependent on location - hybrid at least one day a week on-site. We aim to build a diverse, motivated, and engaged workforce, fostering an inclusive culture where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed. We welcome all candidates to apply, even those not meeting all criteria.
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