Rothley is a leading manufacturer and distributor of decorative and functional hardware solutions, supplying global markets with high-quality, innovative products. With over 200 years of heritage and a commitment to continuous improvement, we design, engineer, and deliver systems that shape the built environment. The Role We are seeking a Technical Support Engineer with a strong mechanical background and hands-on engineering skills. This is a vital role that connects engineering, quality, sales, and customer service. You will be the go-to technical contact for both internal teams and external customers, supporting product queries, installations, testing, and improvement initiatives. Key Responsibilities * Provide technical support for customer queries, product installation, and troubleshooting. * Work closely with engineering, production, and design teams to resolve product issues. * Investigate and report on root causes of faults and field problems. * Assist in testing and validation of new and existing products. * Maintain technical documentation, drawings, and test records. * Attend customer sites and consultation meetings where required. * Deliver internal technical training to sales and customer service teams. * Contribute to continuous improvement based on feedback from customers and suppliers. Requirements * Level 3...