Job Overview
We are seeking a dedicated and enthusiastic waiter/waitress to join our dynamic team in a fast-paced dining environment. The ideal candidate will possess a passion for providing exceptional customer service and have a keen understanding of the food and beverage industry. As a waiter/waitress, you will play a crucial role in ensuring that our guests have an unforgettable dining experience through attentive service and knowledge of our menu offerings.
Responsibilities
* Greet and welcome guests with a friendly demeanor, ensuring a positive first impression.
* Take accurate food and beverage orders.
* Provide detailed menu information, including daily specials, to enhance the guest experience.
* Upsell menu items and suggest pairings to maximize sales opportunities.
* Serve food and beverages promptly while adhering to food safety and sanitation standards.
* Monitor guest satisfaction throughout their meal, addressing any concerns or requests promptly.
* Collaborate with kitchen staff to ensure timely delivery of orders and maintain quality standards.
* Assist with bussing tables and maintaining cleanliness in the dining area.
* Process payments accurately using cash handling procedures and basic math skills.
* Maintain knowledge of restaurant policies, procedures, and promotions to provide excellent guest relations.
Experience
* Previous experience in a restaurant or food service environment is required.
* Culinary experience or kitchen knowledge is a plus, enhancing your ability to communicate effectively with kitchen staff.
* Strong time management skills to handle multiple tables efficiently while ensuring quality service.
* Excellent customer service skills with the ability to build rapport with guests quickly.
* Understanding of food handling practices and sanitation protocols to ensure guest safety. Join our team where your passion for hospitality will shine, and contribute to creating memorable experiences for our guests
Job Types: Full-time, Part-time, Permanent
Pay: £12.21-£12.75 per hour
Benefits:
* Company pension
* Employee discount
Work Location: In person