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Client:
Location:
Thurrock, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
26ee84c28af3
Job Views:
4
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
The role
The voice of the brand, you’ll create instant rapport with customers, understanding their needs, virtually handholding them through the sales process and creating an awesome end-to-end experience, from ordering to final mile delivery.
You’ll be part of a dynamic team that’s hungry for success. With our industry-leading training, you’ll soon become a Furniture Village expert, well versed in beautiful furniture, world class service and how to overdeliver on KPIs.
The ideal candidate:
* instinctively understands and embraces a customer-first mindset
* is a natural born communicator, one who leans in to listen and effortlessly persuade
* shows initiative and energy, as part of a team or working independently
* pays attention to detail (critical when ordering bespoke furniture)
* uses critical thinking to solve problems without being phased
* is positive, punctual and professional, with a genuine smile
Our people
As a family business, family values drive everything we do. We have a phrase that underpins our core values, a phrase that’s as relevant today as it was over 30 years ago:“I want to be here, I want to do well, I want to be heard and I want to be appreciated.”We go to great lengths to make sure our people know it, believe it and demonstrate it.
Our business
Sourcing from across the globe – handmade mattresses from Yorkshire, bespoke marble tables from Italy, precision engineered wardrobes from Germany – we offer beautiful furniture and accessories for the place called home.
The rewards:
* Bestin-class perks:pension scheme, 24/7 medical support, health insurance, up to 33 days’ holiday, Perkbox, Refer a Friend bonus and staff discount
* Excellence as standard:we do things the right way, not the easy way
* A culture of rewards:industryleadingbonus structure
* Real progression opportunities:we set you up for success and we love to fasttrack promotions
* Awardwinning business:and one with ambition, voted an Outstanding Place to Work and Supreme Champion Family Business of the Year
Next steps
As a family business, it’s really important to us that everyone feels part of our family. We’re an equal opportunities employer and welcome everyone. Ready for the next leap in your career? Apply now and let’s talk. Together we can do wonderful things.
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