Location: Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK.
Date Posted: 2026-02-06
Country: United Kingdom
Title: Service Call out Engineer - Escalators
Role Overview
We are currently seeking an experienced escalator call out and repair engineer to join our Transport for London team, covering the London Underground escalator portfolio. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of escalator units.
Typical Day
* Carry out breakdown and repair work on all escalators within the portfolio to achieve continual operation
* Work within London Underground network, managing the portfolio of escalator's within it
* Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix
* Liaise directly with the customer while on site to build a good working relationship
Qualifications
* Qualified to at least NVQ Level 3 in Escalator Engineering with significant experience in service and maintenance of escalators
* Experienced escalator engineer with in-depth knowledge of a variety of different brands of equipment
* Hold a valid UK driver’s licence
* Flexibility is important and overtime may be required
* Good skills in mechanical and electrical engineering
* Committed professional, with safety as priority
* Comfortable communicating to others
* Curious, adaptable, and able to work alone or in a team
* Comfortable using electronic and digital tools
Benefits
* Fantastic salary and benefits
* 4 on 4 off 12 hour shifts
* Opportunity to supplement earnings with overtime
* Pension, Life Assurance, Paid Maternity, Paternity and access to Otis Rewards Scheme
* Employee Scholarship Scheme supporting further qualifications including Bachelors and Masters Degrees
* Intensive training in technology, processes & soft skills; ability to exchange ideas with experienced colleagues
* Modern high‑quality work clothes, own tools and an iPhone
Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation…, please contact careers@otis.com.
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