Overview
Pay - £7.55 - £12.21 per hour.
Our store in Stockport is looking for a minimum 16hrs per week Sales Assistant. You will need to be fully flexible over the course of the week. The hours will be spread across the week but will include at least one evening and a Saturday or Sunday shift.
Here at Dunelm, our Sales Assistants are the foundation of our team; a wonderful group of people at the heart of our stores. With customer focus as the top priority, our Sales Assistants are the first point of contact for helping customers and are always interacting with them, ensuring they leave with exactly what they want and a positive lasting impression so they will return again and again.
Pay rates:
* 16-17 years: £7.55
* 18+ years: £12.21
Dunelm is committed to becoming a fully inclusive business that reflects our customers and locations. We value diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender, sexual identity, socio-economic background, or education. We aim to create a workplace where everyone can succeed, supported by systems in place for all colleagues. We seek candidates who share our values and celebrate diversity in all its forms.
What you'll be doing
The role involves training in all aspects of customer-facing store activities:
* Tills – Serving customers with purchases or returns, ensuring all items are complete and fragile items are packed securely for safe delivery.
* Shop floor – Assisting customers to find products and providing excellent, memorable service to foster loyalty and a love for our products and team.
* Hosting – Using our iPad systems to order products for home delivery when items are not available on shelves. Training will be provided to create bespoke curtain and blind orders and to style departments like bedding displays to inspire customers and help them select the perfect items.
* Stock and Delivery – A physical role involving some heavy lifting. Responsibilities include merchandising, updating prices, tidying the store after busy periods, receiving deliveries, checking stock, managing stock control, and replenishing shelves while prioritizing customer needs.
What we'll look for in you
* Supportive team player who encourages colleagues and helps create a welcoming work environment.
* Confident, sociable, and motivated to deliver memorable customer experiences in a growing retail environment.
* Enjoy helping colleagues and contributing to team success by communicating effectively with team leaders and management.
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