What you’ll be doing… Your key responsibilities as the Operations Director will consist of: Accountable for creating a culture of excellent customer experience within their community Accountable for ensuring legal and company compliance within strategic area of responsibility Accountable for creating a platform for financial growth, exceeding financial targets Accountable for building and proactively maintaining external relationships with senior clients to exceed client expectations, deliver a value-added service proposition which will build and sustain industry competitive advantage Oversee Operations Management function within area of responsibility Accountable for overseeing recruitment, support, training and development of operations team in order to deliver an efficient, high quality, financially beneficial value proposition to Company and senior client in line with Company processes Support the sales team with site visits, sales presentations, and ensuring bids are operationally sound. Developing centre of excellences within sites to be used as reference points is essential Working Pattern: Monday to Friday | 37.5 hours per week Job ID: 6184 What can you bring? The experience and knowledge we are looking for from the future Operations Director include: Extensive experience in contract catering, within a multi-site, senior management role Ability to demonstrate experience in leading, inspiring and motivating a large and diverse team Proven experience of working closely and successfully with clients Confidence in numbers and P&L management