A recruitment agency specializing in IT is seeking an experienced IT Service Delivery Manager near Cardiff (Hybrid). You will lead service onboarding, manage day-to-day delivery, and identify improvements across various accounts. Required skills include strong customer-facing abilities, ITSM experience, and proficiency with Excel and Power BI. The position is well-suited for proactive communicators who can simplify technical details and juggle multiple accounts effectively. The role offers a salary of £46,500 with bonuses and benefits.
#J-18808-Ljbffr