Wanted: Support Delivery Manager Salary: £40,000 £55,000 Benefits Do you want to be part of a long-standing team, who are experts in their field, where no two days are the same and where possibilities to develop new skills and experiences are around every corner? PDS is passionate about creating a friendly, open and inclusive working environment where individuals are supported to excel in their area of expertise. We are continually seeking out new ways to improve our business and are firm believers that everyone should enjoy what they do. What we do We are a technically driven business with over 30 years of expertise; engineering and supporting high integrity control systems where failure simply isnt an option. These can range from small upgrades through to fully integrated turnkey solutions, covering all aspects of technology from control room to field devices. We supply the latest technology to various locations throughout the UK with our prestigious clients predominantly being within Intelligent Transport Systems (ITS), Highways, Airports and Power sectors. If you are a keen problem solver with excellent communication skills, looking for a challenging yet rewarding career, look no further. We have an opportunity for an organised and proactive Support Delivery Manager to join us on our mission to seamlessly deliver end-to-end control systems. What we need from you. As a Support Delivery Manager, youll be at the heart of our contract delivery, making sure everything runs smoothly, safely and on budget. Youll work closely with clients, engineers and subcontractors, taking ownership of day-to-day operations and helping drive continuous improvement. Key Responsibilities: Acting as the main point of contact for clients, ensuring clear communication and a responsive service Planning and resourcing site visits, coordinating with engineers and subcontractors to meet agreed deadlines Overseeing subcontractor performance and ensuring work is delivered to the highest standards Managing contract finances, authorising proposals and purchase orders, and reporting to senior leadership Ensuring health and safety documentation (RAMS) is prepared and submitted ahead of site activity Leading preventative maintenance planning briefing site teams, reviewing reports, and ensuring timely follow-up Owning and managing issues through our tracker system assigning tasks, setting deadlines, and driving resolution Collaborating with other delivery managers and technical leads to plan resources and share best practices Requirements: Degree qualified, equivalent qualification or practical experience of working on projects (ideally within the infrastructure industry) preferred but not essential Knowledge of control systems would be an advantage. Strong interpersonal, organisational and communication skills both verbal and written. Ability to adapt to different cultures and working environments to build rapport with clients, supply chain and team members alike. Ability to manage and motivate a team and demonstrates good leadership potential. Awareness of Project Management process, Risk management, Commercial management and Contract execution techniques. Self-motivated and able to work both independently and within a larger multi-discipline team. Holds or is working towards obtaining a valid UK manual driving licence. There is plenty of room for growth and progression which is proven by most of the management team beginning their career with us as students. What we offer in return. In addition to your salary, you can expect to receive some other great benefits too. 33 floating holidays. Flexible working hours. Paid overtime. Company performance related bonus Wellbeing benefits. Pension scheme. Life insurance & Health Benefits Salary sacrifice schemes Tech, Cycle & Electric Vehicles Subsidised on-site EV charging Anniversary celebrations. Social events. We pride ourselves on being a great place to work but dont just take our word for it, heres what heres what Project Manager, David has to say. David began his career with PDS back in 2007 as a Graduate Engineer and after climbing the ranks was promoted to Project Manager. PDS has a variety of work which keeps things exciting. The thing I most enjoy about my role is interacting closely with clients and end users, as I find it really satisfying working alongside them to meet their needs and requirements. If I could sum up PDS is three words I would say, integrity, supportive and collaborative. So why not join us? CVs, covering letters, questions, and everything in-between by using the apply button provided. The company does not offer sponsorship for this role. Must hold an EU/EEA/Swiss passport or have a special status to allow for working within Europe, if required.