An exciting opportunity has arisen for an assistant to support the Branding team in our growing Commercial & Branding Division at Curtis Brown Group on a fixed-term contract. This role centres around delivering excellent client care and systems administration to maximise success for clients across the agency in their commercial endeavours. It will involve ensuring the smooth running of the office and support of the agents in their roles working across brand partnerships, endorsements and digital campaigns. For context, the division runs as a service department across the Curtis Brown Group’s agencies’ rosters, focusing on growing and building brand relationships to complement clients’ work. This assistant would focus on the clients in the Actors department.
Duties:
Client Care – all clients:
* Building an in-depth and up to date knowledge of Curtis Brown Group talent and how they engage with the Branding team.
* Ensuring all client information is accurately recorded in the talent database and regularly updated.
* Fostering and maintaining strong, professional relationships with clients, advertising agencies, production companies, fashion houses, PR agencies and brand contacts to assist in seeking out opportunities for clients.. Maintaining professional relationships at all times.
* Co-ordinating logistics for clients’ schedules. Ensuring travel/schedule information is clear and up to date, that the client has everything they need and that any issues are dealt with promptly. This includes brand shoots and fashion show/brand event attendances.
* Establishing and maintaining good relationships with each primary talent agent and their assistants to ensure effective communication with Commercial & Branding division.
* Assist in keeping teams regularly updated of potential work and communicating potential dates.
Branding and Digital Support:
* Helping to assess the suitability of potential new clients and assisting Agents in putting forward clients in a way which best highlights their strengths and suitability for brand campaigns and digital briefs.
* Tracking incoming brand briefs and following up on all proposals made by Agents and chasing for feedback and updates from brands and agencies.
* Being alert to and aware of the potential newsworthiness of clients’ work and updating on talent database.
* Organising all elements of brand campaigns including any service days, event attendance, PR requirements and social media posting schedules.
Support with Contracts and Finance:
* Ensuring contracts are accurately administered, recorded and can be quickly accessed. Entering information to Company systems as directed.
* Ensuring that contracts are signed by all parties as quickly as possible, tracking progress and chasing where necessary.
* Chasing late invoices for payment when required.
* Updating the Agents on any issues regarding clients’ finances e.g. late payments, tax issues.
* Liaising with Agents, Client Accounts team and production companies for information required for Clients’ travel visas if needed.
General Office and Department Administration:
* Fielding telephone calls to the department and responding to routine enquiries to obtain all initial information.
* Ensuring that the office admin runs smoothly including management of the Branding inbox, updating shared to-do lists and tracking outstanding tasks.
* Managing queries and internal communications as required. Working closely with other members of the team, sharing information, ideas and networks.
* Ensuring that all visitors to the department are registeredvia Reception and are given a warm welcome.
* Arranging the Agents’ attendance at meetings or events as required e.g. transport, hotels, restaurant reservations etc.
We’d love to hear from you if you have:
* A passion and enthusiasm for upcoming talent across the entertainment industry.
* A desire to work as part of the growing Commercial & Branding Division with interest in building meaningful brand partnerships with talent.
* An awareness of advertising, branding, social media and popular culture.
* A love and knowledge of TV, film and theatre.
* Excellent communication skills – written and verbal.
* Proficiency with Microsoft products (Outlook, Word, Excel).
* A high level of accuracy and attention to detail in your work.
* Excellent organisational and time management skills with the capacity to manage a demanding workload, multi-task efficiently and prioritise competing demands and deadlines. You should be able (politely) to keep phone calls short!
* The ability to work in a fast-paced environment where priorities may shift and interruptions occur..
* Experience of using social media and website CMS
* Commercial knowledge and business acumen.
* It would be beneficial if you have previous work experience within the creative industry, e.g. a talent or casting agency, an advertising agency, or in-brand.
* Previous work experience in fashion PR or entertainment PR.
And are:
* A confident, warm personality – a person who inspires trust.
* A team player who is able to contribute positively to the whole department.
* Someone resilient and creative.
* Someone who is highly motivated with a strong work ethic – and stamina, you’ll be expected to work some additional hours, e.g. theatre trips.
* Someone with a flexible approach to problems – a person who can learn quickly.