IT Systems Administrator IAM / Active Directory / Azure AD Location: Hybrid - Bournemouth Dorset Salary: Up to £35,000 per annum
Ready to take the next step beyond the help desk and move into a focused systems administration role? This opportunity puts you at the heart of user access operations, managing joiners, movers, and leavers across a complex multi-system environment.
You'll join a supportive IT team of around six that values initiative, accuracy, and collaboration. The environment is busy and varied, offering plenty of chance to grow while keeping workflows running smoothly behind the scenes.
Key Responsibilities
Manage end-to-end user administration across Windows, Active Directory, Azure AD, and industry-specific systems.
Handle joiner, mover, and leaver processes, including security group membership (nested groups included).
Maintain and improve control of the CMDB (Configuration Management Database).
Operate within ITIL-aligned processes (Freshservice currently used).
Identify and suggest practical process improvements to streamline routine admin tasks.
Key Skills & Requirements
Hands-on experience with AD and Azure AD administration.
Strong organisational skills and a detail-focused approach to repetitive tasks.
Track record in IT support (1st line / 2nd line) or user administration.
Interest in learning and developing in structured, process-driven environments.
Desirable: Familiarity with Freshservice, ITIL processes, or CMDB control.
Why Apply?
This is a perfect "step up" role for someone looking to move beyond the service desk into structured technical administration - with room to contribute ideas that make a difference. You'll gain exposure across multiple business systems, build expertise in identity tools, and play a vital role in ensuring smooth day-to-day operations.
If you've held any of these roles or used these technologies/skills, this role could be a great fit:
Active Directory Administrator, Azure AD Administrator, IT Support Analyst, User Access Administrator, IT Systems Administrator, Joiner-Mover-Leaver Administrator, Identity Management Assistant, Freshservice Administrator, CMDB Coordinator, ITIL Support Analyst.
Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy