Business Analyst Kent – Permanent – Hybrid (3 days on-site) VIQU have partnered with a leading organisation seeking an experienced Business Analyst to join their Portfolio and Technical Initiatives team. This is a front-line, customer-facing role suited to a confident Business Analyst who can own the end-to-end BA process, lead requirements workshops, and operate comfortably across both business and technical stakeholders in a fast-paced, low-hierarchy environment, working across a wide range of systems and initiatives including CRM, finance platforms, cloud infrastructure, and third-party integrations, with the opportunity to help shape and mature the Business Analysis function. Key Responsibilities: • Lead end-to-end requirements elicitation, analysis, documentation, and validation as a Business Analyst. • Design and facilitate workshops, ideation sessions, and stakeholder meetings across multiple departments. • Translate business needs into clear functional and data requirements, including user stories and journeys. • Collaborate with technical teams across Salesforce, D365 Finance & Operations, AWS, and integrated platforms. • Support project delivery activities, including planning, reporting, and risk and issue management. • Define and use metrics and dashboards to support reporting, recommendations, and decision-making. • Support testing and assurance activities in collaboration with delivery and test leads. Key Requirements: • 4–8 years’ experience working as a Business Analyst on technology or digital initiatives. • Proven ability to independently own and run the full BA lifecycle. • Confident leading workshops and engaging senior stakeholders. • Experience working in lean or fast-paced delivery environments (agency, media, FMCG, or similar). • Working knowledge of CRM platforms (Salesforce or D365), cloud environments, and third-party integrations. • Understanding of data governance, validation controls, and hybrid on-prem / cloud environments. • Comfortable working with ambiguity, changing priorities, and multiple concurrent initiatives. Business Analyst Kent – Permanent – Hybrid Apply today to speak with VIQU in confidence or contact Belle Hegarty at. Know someone exceptional for this position? Refer them and receive up to £1,000 if successful (terms apply). Follow us on LinkedIn @VIQU IT Recruitment for more exciting opportunities.