Annual wage £10,158.72 Working week Monday - Friday between the hours of 08:30am - 17:00pm. Maximum 37 hours per week, 30 minutes lunch break. Total hours per week: 37.00 Expected duration 14 Months Possible start date 28 Apr 2024 Date posted 24 Apr 2023 Apprenticeship level Intermediate Level 2 (GCSE) Reference number VAC1000156926 Positions 1 available What you will do in your working day Supporting customers through the buying process in our showroom, on the phone and via email. Entering new orders Track and file delivery notes for customers fabrics arriving Providing updates on live orders working through production Deal with customer queries or complaints Produce quote documents and collect payments from customers Allocate any of your customers returns coming back into the building Help the wider sales team with any other queries The training you will be getting Intermediate Level 2 Apprentice Customer Service Practitioner, including NVQ and functional skills maths and English. Work based learning. What to expect at the end of your apprenticeship A great opportunity to develop your career with an employer who supports continuing professional development. Requirements and prospects Desired skills and personal qualities Communication skills, IT skills, Organisation skills, Team working, Initiative Qualifications GCSE or equivalent Maths (Grade 4 or above) Essential GCSE or equivalent English (Grade 4 or above) Essential Things to consider Monday - Friday between the hours of 08:30am - 17:00pm. Maximum 37 hours per week, 30 minutes lunch break.