HR & Employment Specialist
Leeds (also open to Hull or Glasgow)
Full-time | 35 hours per week | Hybrid
£35,000 - £42,000
About the Role
We are looking for an experienced HR & Employment Law Specialist to join a dynamic Legal Advice Service team. This is an exciting opportunity to provide expert guidance to a diverse client base, supporting them in navigating complex employment law and HR matters.
In this role, you will deliver tailored, practical advice via telephone and email, helping organisations manage risk and make informed decisions. You’ll play a key role in ensuring high-quality service delivery while contributing to continuous improvement and innovation across the team.
Key Responsibilities
* Provide clear, accurate, and tailored HR and employment law advice to clients
* Manage client interactions via phone and email, maintaining detailed case records
* Guide clients in using digital tools and platforms to enhance support
* Ensure work meets quality assurance standards and complies with professional regulations
* Identify when matters require escalation and coordinate referrals to specialist teams
* Share knowledge and best practice to support team development
* Contribute to webinars, training sessions, and client-facing content
* Support business development initiatives and identify opportunities for new services
About You
We’re looking for a proactive and adaptable professional with a passion for delivering high-quality HR and employment law support.
You will have:
* Qualification as a Solicitor or CIPD Level 5 (or equivalent experience)
* Strong experience within a fast-paced HR or advisory environment
* In-depth knowledge of employment law and HR best practice
* Excellent communication and organisational skills
* Ability to manage a varied workload and work with initiative and flexibility
Desirable:
* Experience using case management systems (e.g., Salesforce)
* Exposure to promoting digital tools or advisory services
Why Apply?
* Work in a collaborative and supportive environment
* Opportunity to develop expertise across complex employment law matters
* Be part of a forward-thinking team focused on innovation and client service excellence
* Contribute to meaningful work that helps organisations manage risk and grow confidently
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