Head of People Services at Alliance for Better Care
Hybrid - 2 days in the office
About Alliance for Better Care CIC
Alliance for Better Care (ABC) is a GP Federation uniting 77 NHS GP member practices across 98 sites within 24 Primary Care Networks in Sussex and Surrey.
We support our Primary Care colleagues - and their patients - to transform how healthcare is delivered in their communities.
We work closely with GP Practices, PCNs, Hospitals, Community Organisations, and the Third Sector. These vital partnerships enable us to deliver a truly integrated approach that offers the support and expertise needed to effectively serve our populations.
Our strength lies not just in our ability to connect all areas of primary care, but also in the way we support and strengthen the role primary care plays in the rest of the system. We’re a bridge between our practices and the wider healthcare network
More about our organisation: www.allianceforbettercare.org
Our Values
* We innovate - If we can do something better, we should.
* We are honest - Even when it is difficult. And put the patient first.
* We are inclusive - We listen and we act. And we’re known to like a challenge!
Supervision
Regular supervisions on a one-to-one basis including an annual formal appraisal will be held with a line manager. If you are in a patient-facing role, you will also receive regular Clinical Supervisions with a Clinical Supervisor.
* Generous annual leave allowance
* Access to NHS pension
* Bespoke training programme
* Cycle to Work Scheme
* Employee Assistance Programme
* Enhanced maternity pay
* NHS discounts
* Leadership Development Programme
* Salary sacrifice schemes – technology and electric vehicle
* Opportunities for secondments
Key Responsibilities
Recruitment
* Advertise roles on NHS Jobs, Recruit, Indeed, LinkedIn and any other relevant job sites
* Manage and administer the selection process from shortlisting to setting up interview, ensuring clear communication with hiring managers at all times
* Develop and manage candidate relationships through ongoing communications to maintain interest in role during onboarding process
* Carry out the full onboarding process for new clinical and non-clinical staff, in accordance with CQC requirements
* Identify employment status (i.e. FTC, Independent Contractor, Zero Hours) and ensure necessary documents are collated and validated
* Ensure the Recruitment Trackers and HRIS are kept up to date at all times
HR Coordination
* Employee lifecycle: ensuring completion of induction for new starters, contract variations and processing leavers questionnaires
* Learning and development: work alongside Learning and Development Lead to support with the administration and coordination of our training plan and of the Learning Management System to ensure that all staff have engaged appropriately with statutory and mandatory training.
* Maintenance of HRIS: Ensure documents are maintained securely as per ABC Policy and employee information is kept up to date on Cezanne and within personal files.
* Liaison with payroll: Update payroll with new starters, leavers and any changes to staff terms and conditions. Support payroll in understanding employment status for each member of staff
* Support People Services Business Partners in maintaining the job descriptions library, induction tools and employee handbook
* Offer assistance to ABC employees regarding the HRIS
* Provide first line advice and guidance on basic people management queries such as probation reviews, absence management and signposting to policies
* Offer advice to line managers on People Services policies and processes
* Support line managers to ensure 1:1s and Appraisals are taking place as per ABC Policy
Reporting
* Produce and distribute routine and ad-hoc reports from HRIS, trackers and other reporting mechanisms as required
* Support the People Services Business Partners in the administration of the employee engagement and exit survey process including issuing regular communications, following up on action plans, report distribution and central collation and communication of results
Other Duties
* Support on People Services projects as and when required
* Collate feedback where possible
* Comply with the organisations directives, policies and procedures and those in the Staff Handbook
* Comply with GDPR at all times
* Undertake any other additional administrative duties appropriate to the post as requested by ABC
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