Sales Operations Administrator Sheffield City Centre (office-based) Salary: £24,250 + up to £3,000 commission Are you an experienced and detail-oriented business administrator ready to play a pivotal role in supporting UniHomes' thriving core business? Reporting directly to our Business Support Team Leader, you'll be instrumental in ensuring the seamless operation of our business support tasks, focusing on new client onboarding and ongoing client administrative needs.
This role is integral to our success, ensuring efficient administration and first-class support for our valued letting agent partners.
1. This is a fantastic opportunity for someone who thrives on precision, loves problem-solving, and wants to directly contribute to the continued growth of an established PropTech leader.
You'll also have the opportunity to earn commission based on team monthly targets and the number of utility order forms processed each month.
Key responsibilities: Client onboarding and contract management: Support new clients brought on by business development teams, issue and coordinate contracts and documents to clients, support with client onboarding and setting up accounts in our CRM. Property listing, data and CRM management: Upload and meticulously maintain accurate property listings.
Administer the admin web portal, ensuring the data is correct.
Maintain high standards of account data in our CRM.
This also involves supporting Account Managers and Business Development Managers. Client liaison and support: Manage email inboxes, dealing with client enquiries, and liaise with clients to understand their administrative needs, ensuring they are delivered, collaborating closely with both the Account Managers and Business Development team.
Utility order processing and sales support: Ensure the accurate addition of utility orders.
There will also be an opportunity to sell B2C during busy times and earn commission.
Skills and experience: 1+ year of administration experience, ideally in a fast-paced, target-driven B2B and B2C sales environment.
Professional and courteous telephone manner, exceptional customer service focus and ability to quickly build rapport and relationships.
Excellent written communication, proofreading and numeracy skills.
Excellent attention to detail and accuracy.
Excellent problem-solving skills and the ability to identify and resolve issues quickly.
Excellent time management and prioritisation skills, with the ability to manage multiple tasks in a fast-paced environment.
Microsoft Office proficient (Word, Excel, Outlook).
Previous CRM - Salesforce - experience preferred but not essential (training will be given).
Highly organised with a methodical approach to tasks.
Self-motivated, proactive, and able to work both independently and as part of a collaborative team.
Please note that the internal job title for this role is Business Support Executive.
About us: At UniHomes, we are transforming the student rental experience across the UK.
As the leading platform for student accommodation advertising and utility management, we provide a streamlined solution that simplifies the process of securing all-inclusive housing.
Our innovative technology and services are designed to support students, letting agents, and operators by offering a single, comprehensive platform that facilitates every stage of the rental journey.
Since our inception in 2015, we have expanded our operations to over 60 cities, partnered with more than 1,000 letting agents and operators, and secured investment from Macquarie Capital and LDC.
Our achievements have been recognised through awards such as EY Entrepreneur of the Year, Deloitte UK Technology Fast 50, The Negotiator Awards, and Great Place to Work® certification.
Operating from our Sheffield City Centre headquarters, our team of over 140 professionals is growing rapidly as we continue to develop industry-leading technology and enter new markets.
This is an exciting time to join UniHomes.
We are looking for talented individuals who are eager to contribute to our mission and be part of a dynamic, forward-thinking organisation that is shaping the future of student renting.
We are a team driven and united by our core values: Lead the Way In it Together Customers Matter Keep it Simple Rise Above Challenges Make it Happen What do you get when you work here?
With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture.
We are incredibly proud to have been officially certified as a Great Place to Work® (GPTW®) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage.
Working in our stunning new office at New Era Square in the centre of Sheffield, you will get complimentary breakfast, hot & cold drinks, snacks, pool table, holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee of the month award, refer a friend scheme, staff discounts, mental health and financial support, and company social events. At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives.
We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you.
Applicants must already have the permanent and unrestricted right to work in the UK.
Unfortunately, we are unable to offer visa sponsorship as we do not hold a sponsor licence.
We want to hear your unique voice in your application.
We love AI, but relying on it solely to write your cover letter and answer the application questions is a missed opportunity to showcase the originality and personality that will make you stand out.
Show us the real you.
We do not accept CV submissions from recruitment agencies.
Direct applications from individual candidates are encouraged.
Thank you for your understanding.
Powered by JazzHR