Overview
Technical Sales Administrator role at Trusted Resource Solutions. Our client is a well-established UK manufacturer based in Great Barr, with over 100 years of expertise and a reputation for excellence in the engineering sector. They are seeking a driven Technical Sales Administrator to strengthen the team.
Salary is up to £33,5000 depending on experience. Benefits include 33 days holiday including Bank Holidays, every 3rd Friday of the month you will receive an early finish at 3:30pm, and free car parking. Hours 8:30am to 5:00pm, Monday to Friday. This position is 5 days office based.
This role is in the sales department. You will handle incoming technical sales enquiries from customers, build close relationships, produce accurate and competitive quotes, and provide solutions to meet needs and applications.
As The Technical Sales Administrator, You Will
* Work closely with sales and technical teams as an active team member
* Handle customer enquiries via phone and email, providing technical and commercial solutions
* Prepare accurate quotations and follow up to secure orders
* Manage orders from enquiry through to completion, with proactive communication on progress or delays
* Provide customers with information on stock, availability, pricing, and product suitability
* Liaise with suppliers for products outside in-house manufacturing
* Accurately enter enquiries, quotes, and orders into the system and ensure daily follow-up
* Visit customers occasionally to provide technical advice and product support
* Monitor and share market trends and competitor activity
* Support sales growth by proactively increasing order intake
* Adhere to established company procedures, sales strategies, and quality standards
Requirements / Qualifications
* HND or BTEC in Mechanical Engineering or similar
* Experience in working in an engineering technical sales environment
* Engineering knowledge including selections, drawing, and practices, capable of proposing solutions to customer applications
* Ability to problem solve and make technical selections
* Strong communicator with excellent telephone skills
* IT literate with solid knowledge of MS Office (Excel & Outlook essential)
* Experience with Zoho software is an advantage, but not essential
* Flexible, reliable, and driven with a strong work ethic
* Positive, professional, and adaptable, with a willingness to learn and embrace change
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