Operations Manager
Department: Business Support
Employment Type: Full Time
Location: Belfast
Description
Operations Manager
Dynamic Safety Solutions
Very competitive salary inline with experience
Who we are
Dynamic Safety Solutions are hiring an Operations Manager to oversee our Consultancy, Training and Management Systems departments. This hybrid senior leadership role will drive operational performance, financial delivery, resource planning and client growth, supporting our 20% year-on-year expansion strategy across Ireland, Northern Ireland and the UK.
Part of the Celnor Group
Celnor Group is a UK-based environmental services group operating across the Testing, Inspection, Certification and Compliance (TICC) landscape. With a growing portfolio of specialist businesses, Celnor provides essential services that protect people, property and the environment.
While each business retains its own identity, culture and technical specialism, all are supported by a central group function that invests in people, systems and long-term sustainable growth.
Job details
This is a senior leadership position with full operational oversight of our Consultancy, Training and Management Systems departments.
You will play a critical role in driving performance, profitability, service quality and client satisfaction across all service lines.
What you will do
* Provide full operational leadership across Consultancy, Training and Management Systems departments.
* Drive financial performance including forecasting, P&L oversight and budget management.
* Lead resource planning, workforce allocation and capacity management across departments.
* Build and maintain strong client relationships, identifying cross-selling and service expansion opportunities.
* Manage and develop senior team members including Department Managers and Lead Consultants.
* Implement process improvements, standardisation and operational efficiencies.
* Introduce and embed a CRM system to improve visibility of workload, performance and client engagement.
You will work closely with Directors to align operational delivery with company strategy and growth targets and you will be provided with a company van and fuel card.
Who you are
* A strong operational leader with experience overseeing multi-service departments
* Commercially aware, with confidence managing financial forecasting, budgets and P&L performance
* Skilled in resource planning and workforce allocation across competing priorities
* Proactive in identifying process improvements and driving operational efficiency
* Confident building long-term client relationships and spotting growth opportunities
* An experienced people manager who develops leaders and drives accountability
* Comfortable working strategically with Directors while remaining hands on operationally
Join us
You'll be joining a business where your contribution matters and where professionalism, integrity and teamwork are genuinely valued. As part of the wider Celnor Group, you'll benefit from group-wide investment, shared expertise and opportunities to develop your career as the organisation continues to grow.
Benefit
* Hybrid working model (remote with required site visits and office meetings)
* Company pension scheme
* 21 days annual leave plus bank holidays
* Employee Assistance Programme (EAP)
* Company benefits package currently under review
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Important information
Celnor Group and its businesses manage recruitment directly. We do not require agency support for this role and will only engage with recruitment partners from our preferred supplier list where necessary.
We may use technology, including AI-enabled tools, to support parts of the recruitment process. AI is not used for candidate screening, scoring or hiring decisions. All hiring decisions are made by people, for people. Our recruitment systems are ISO 42001 accredited, reflecting our commitment to ethical, transparent and responsible use of technology.