Job summary To provide a high quality and comprehensive Personal Assistant service to the Adult Community Services Directorate Management Team. To deal with staff, managers, clinicians and external organisations in a professional and courteous manner, promoting a professional and efficient interface on behalf of the Adult Community Services Directorate. To provide clerical support and maintain records. To answer general first line queries. To carry out administrative tasks. To work to short deadlines whilst responding to changing priorities. To work as part of a team to ensure an efficient and effective service is provided. The post-holder will be accountable for their own actions and to manage their own workload. The post-holder is expected to work flexibly and to multi-task to ensure high quality personal assistance and administrative support is provided at all times. Main duties of the job An exciting opportunity is available for an enthusiastic and experienced Personal Assistant to join the Adult Community Services Directorate, providing high-quality administrative and organisational support to the Senior Management Team. This key role sits at the centre of a busy, diverse service, supporting leaders committed to delivering excellent patient care and advancing the Trust's ambition for digitally enabled care closer to home. The successful candidate will deliver a comprehensive and efficient PA service to the Group Management Team. This fast-paced role requires exceptional organisational skills, professionalism, and the ability to work proactively within broad procedural guidelines. You will support the delivery of the Trust Strategy by ensuring administrative processes, communication pathways and governance arrangements run smoothly. Responsibilities include diary coordination, preparing high-quality documentation, managing enquiries, and ensuring information is accurate, timely and accessible. The role also involves supporting governance processes, maintaining staff records, coordinating sickness reporting, producing reports and matrices, and assisting with project work delegated by the Service Support Manager and Senior Management Team. You will help foster a culture aligned with Trust Values by modelling professionalism, kindness, inclusivity and continuous improvement. About us The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients. We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020. The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly. Job description Job responsibilities Please refer to job description and person specification for a full detail of role and main responsibilities Job description Job responsibilities Please refer to job description and person specification for a full detail of role and main responsibilities Person Specification Requirements Essential 5 GCSE Grade A-C or equivalent including Math and English Demonstrable IT competence gained through experience. Previous secretarial / personal assistant / administration experience Desirable NVQ Level 3 Business Administration or equivalent Experience with working in an NHS environment. Person Specification Requirements Essential 5 GCSE Grade A-C or equivalent including Math and English Demonstrable IT competence gained through experience. Previous secretarial / personal assistant / administration experience Desirable NVQ Level 3 Business Administration or equivalent Experience with working in an NHS environment. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.. Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.. Employer details Employer name The Royal Wolverhampton NHS Trust Address University of Wolverhampton Science Park Technology Centre Glaisher Drive Wolverhampton WV10 9RU United Kingdom Employer's website