Job title: 2nd Line Support Engineer
Location: Central London (Hybrid) Contract Lenght: 6 months + Extensions Start Date: ASAP
Working hours: 8:00am to 5:00pm
Day Rate: up to £250 a Day inside IR35
A client of ours are looking for a 2nd Line Support Engineer to support their clients with a mixture of BAU and project work. The successful 2nd Line Support Engineer will be joining a fast-paced environment and a supportive team. The role will focus on troubleshooting issues, supporting users and maintaining IT systems.
They are seeking someone who is a quick learner, has a great attitude and excellent communication skills. The 2nd Line Support Engineer will have the opportunity to support a variety of different environments and users, working across a broad Microsoft-focused technology stack.
Essential skills - 2nd Line Support Engineer:
* Windows 10 & 11 support
* Active Directory / Entra ID - user administration and group policies
* Office 365 - mailbox creation, email flow, distribution lists and security groups
* Intune - managed laptops and mobile devices
* Basic networking knowledge - TCP/IP, DNS, DHCP
* Experience handling escalations from 1st Line
Desirable skills - 2nd Line Support Engineer:
* Azure - administration
* Project experience
* Microsoft certifications
* PowerShell (basic)
* MSP experience
If you are keen to work with a variety of technologies and continue developing your skillset, then please apply with a copy of your most up to date CV.
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