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Tax Dispute Resolution Manager, Birmingham
Client: SW Group
Location: Birmingham, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: a5b2d1795a22
Job Views: 5
Posted: 12.07.2025
Expiry Date: 26.08.2025
Job Description:
The Tax Dispute Resolution team helps a wide variety of business and private clients resolve historic tax problems by assisting with HMRC enquiries, supporting with tax disclosures, and providing guidance through the appeal process including litigation. This includes clients of the firm as well as external clients who seek us out for our expertise. Although the role is based in London, the team services clients across the UK, including clients of our network of offices.
We are looking for a proactive professional with strong client service skills, tax technical expertise, and a problem-solving ethos.
This role will be based in London or Birmingham on a hybrid pattern.
Responsibilities include:
* Overseeing a portfolio of clients to ensure efficient delivery of work, including monitoring work-in-progress and managing the team’s finances
* Collaborating with senior team members to deliver projects, supporting and mentoring junior team members, preparing client reports, attending client meetings, and reviewing tax calculations
* Handling tax dispute enquiries from tax teams across our office network
* Liaising with HMRC and other third parties on cases as appropriate
* Providing exceptional client service by proactively communicating updates and responding to client questions
* Developing junior team members through feedback and technical and personal development support
* Contributing to internal and external business development and marketing activities
Qualifications:
* Experience within a professional services firm and/or HMRC, with a thorough understanding of HMRC’s powers, including enquiries, information requests, assessments/claims, appeals, and penalties
* Proficiency in managing multiple projects simultaneously, with strong report writing skills
* Confidence in client interactions and relationship building
Professional Qualifications and Education:
* Chartered Accountant (ACCA / ACA) and/or Chartered Tax Advisor (CTA) qualification or exam-qualified HMRC tax inspector
Key Competencies:
* Ability to plan workload, prioritize, meet deadlines, instruct others, delegate, and control delegated work
* Strong written communication skills for drafting correspondence and explaining technical issues clearly
* Interpersonal skills for liaising with clients and staff
* Ability to meet deadlines and respond to client needs
* Leadership skills to supervise staff and support partners
* Technical knowledge to understand issues, identify problems, and provide solutions
Additional Benefits:
* Competitive salary
* Private medical insurance
* Life assurance
* Pension contribution
* Hybrid working (role dependent)
* Generous holiday package and options to purchase additional leave
* Shared parental leave
* Fully funded professional training
* Cycle to work scheme
* Season ticket loan
* Eye care support
We value diversity and are committed to an inclusive workplace. We accommodate reasonable adjustments during the application process. Please inform your Recruiter of any needs.
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