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Responsibilities
We’re looking for a friendly, helpful person to join the team in our Leamington Spa branch. The role is at the heart of the local community, supporting a wide range of customers in a welcoming environment, where every day is different. This role will suit someone who’s at ease with people and able to support them in a caring, friendly, and efficient manner. It involves finding solutions for customers, keeping up to date with our services and policies, and staying on top of admin. Dealing with cash transactions carefully and accurately are among its key responsibilities, as well as taking calls and other duties for our greater Customer Service area.
* 25 days holiday a year plus bank holidays and a holiday buy/sell scheme
* Annual discretionary bonus scheme
* Personal pension with matched contributions
* Maternity, paternity, and shared parental leave
* Life assurance (6 times annual salary)
About you
For this role, you’ll be a people person who can engage with a diverse range of people, find out how to help them best, and give them a great experience with us. To be successful, it’s essential you have:
* Current experience interacting directly with customers daily and providing great service
* Recent retail, call centre, or customer-focused background
Desirable Experience
* Experience of cash handling
* Processing customer details or data accurately
About us
We’re one of the largest building societies in the UK, sharing a mutual goal to improve the lives of others. We’re recognized as a ‘Great Place to Work’ with benefits beyond basic pay, including a discretionary bonus scheme, a culture of reward and recognition, and comprehensive wellbeing support. We are committed to equality and celebrate diversity. Working together, you’ll build more than just a career with us.
Flexibility and why it matters
We understand the need for flexibility and will consider alternative working patterns. Please discuss this with us before applying.
Proud to be a Disability Confident Employer
We offer interviews or assessments to every disabled applicant who meets the minimum criteria, with options for the Disability Confident Interview Scheme.
Additional details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industries: Banking
This job posting is active and not expired.
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