Inspire Resourcing are currently recruiting an Internal Sales Rep leader on behalf of our client in Sutton in Ashfield.
Key responsibilities:
* Leading a diverse team, responding to B2B customer enquiries - via email phone and website
* Taking ownership of key client accounts, to ensure a smooth delivery of products
* Oversee the CRM system, ensuring customer data is being utilised accordingly
* Prioritising workloads, ensuring the team are fully up to speed with agreed client expectations & timescales
* Reporting on sales figures
* Proactive customer contact to build and maintain relationships
* Grow sales profitably with existing accounts - Monitoring team member KPI's, ensuring they are mentored & guided in the right direction
* Reviewing the sales pipeline, updating key internal stakeholders
* Accountability for the profitability product mix and growth of own customer portfolio
* Identifying new business opportunities (from market research or internally generated leads)
* Carrying out research
* Making contact with potential customers to pitch for new business securing new deals
* Following up to ensure repeat business
Requirements
* At least one years office based sales Supervisory experience
* (not essential) Knowledge of export processes (EUR1 COO and Incoterms)
* Great customer service skills - listening negotiation problem-solving commercially astute
* Characteristics - driven resilient honest friendly & approachable supportive of colleagues
* Good attention to detail
* Able to prioritise effectively
* Knowledge of CRM ideally Sage (desirable not essential)
* Experience with industrial products/customers would be advantageous