About The Role
Hippo is a rapidly growing digital consultancy passionate about building and delivering transformative digital solutions for a diverse range of Public and Private sector clients. We are recruiting for a Senior Delivery Manager to support our mission. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact.
As a Senior Delivery Manager, you will play an important role in making Hippo the best consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis and engineering to deliver bespoke digital services that make a positive and meaningful impact on organisations and society. We’re confident in our abilities, authentic in our approach, and passionate about what we do.
You will act as a Senior Consultant to deliver Delivery Management services to our clients. You will be an expert in agile delivery, leading multi-disciplinary teams through complex, high-stakes projects. You are a leader of people, confident in optimizing delivery flow, managing high-level dependencies, and articulating a clear path to value for our diverse range of clients.
Our solutions empower our customers to build and support secure, scalable, and well-engineered systems beyond traditional boundaries that allow our customers to understand and get the most from their data and digital services. The Senior Delivery Manager will be a key player and leader in this.
Please note we are looking for candidates who are looking for growth at the Senior level; therefore, the advertised salary band represents the entry point for this level, allowing for clear progression within the role.
Your Role in a Nutshell
* Lead the delivery of complex digital products and services, ensuring the team stays focused on user needs while navigating technical and organisational constraints.
* Optimize the team's "flow" by identifying systemic bottlenecks and implementing Lean or Agile improvements to increase pace and quality.
* Translate strategic goals into actionable delivery plans, managing complex backlogs and roadmaps in collaboration with Product Owners.
* Proactively manage senior stakeholders, navigating conflicting priorities and negotiating realistic expectations through data-driven insights.
* Build strong, lasting relationships with clients, supporting them in developing their organisational agility and delivery maturity.
* Identify, track, and mitigate complex risks and dependencies across multiple project streams.
* Use advanced metrics (e.g., Lead Time, Throughput, Quality) to provide transparent reporting and drive team performance improvements.
* Coach and mentor junior and intermediate Delivery Managers and actively shape Hippo’s Delivery community of practice.
About the Candidate
Essential Experience
* Expertise in Delivery Management within an Agile/Lean environment, with a focus on delivering high-value digital services.
* Proven ability to build and lead high-performing, multi-disciplinary teams, fostering a culture of psychological safety and continuous improvement.
* Significant experience in managing delivery within complex stakeholder environments, including those following GDS (Government Digital Service) standards.
* Experience in various estimation and planning techniques, choosing the most appropriate for the project’s maturity and complexity.
* Ability to analyse performance data and financial metrics to help the team and client make informed strategic decisions.
* Experience planning and adjusting delivery governance to ensure the right level of oversight without hindering the team's agility.
Desirable Experience
* Experience managing delivery across a portfolio of work or multi-team programmes.
* Ability to help set project KPIs and ensure all delivery work contributes to achieving meaningful organisational transformation.
* Track record of contributing to professional delivery communities and offering constructive feedback to peers through mentorship.
About The Company
What makes us GREAT?
Alongside working with some of the most talented people out there and on-top of a competitive salary, which we’re transparent about from the outset, you can also expect a range of benefits:
* Contributory Pension Scheme (Hippo 6% & Employee 2%)
* 25 Days Holiday plus UK Public Holidays
* Perkbox access for a wide range of discounts
* Critical illness cover
* Life assurance and death in service cover
* Volunteer days
* Cycle-to-work scheme for the avid cyclists
* Salary sacrifice electric vehicles scheme
* Season ticket loans
* Financial and general wellbeing sessions
* Flexible benefits scheme with options of:
o Private health cover
o Private dental cover
o Additional company pension contributions
o Additional holidays (up to an extra 2 days)
o Wellbeing contribution
o Charity contributions
o Tree planting
Diversity, Inclusion and Belonging at Hippo
At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive.
We actively encourage applications from under-represented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.
Hi, we’re Hippo
At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.
We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world.
Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society.
Have a look through our Website at Our Story & Purpose, Our Culture & Values, Case Studies and Our Solutions & Services to find out some more!
Hippo Locations
We are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We’re on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices. Given the dynamic nature of a consulting business, you may be required to work on-site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel and working on one of those sites at least 2 days per week. We offer a generous relocation support package of up to £8,000 (please ask for terms and conditions) to help make your move a smooth one.
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