About Us: The Great House at Sonning is committed to providing exceptional hospitality experiences. Our mission is to create memorable moments for our guests while fostering a culture of teamwork and excellence.
About the Role: We are seeking a dynamic and driven Sales Manager to take the lead in selling bedrooms and event space for The Great House at Sonning. This is a key strategic role where you'll be responsible for growing revenue through reactive sales, building lasting client relationships, and executing a sales plan across the corporate and MICE sectors. This is a fantastic opportunity for someone with a strong track record in hotel sales who is passionate about hospitality, thrives in a results-driven team, and enjoys working with a variety of clients.
Responsibilities:
* Manage the inquiry process for groups, meetings and events from the initial proposal stage through to contracting and billing.
* Consistently meet or exceed set KPIs, including conversion, response time, client tours and sales plan objectives.
* Deliver and exceed personal revenue targets across group bookings, meetings, and events.
* Ensure all sales tools, including rate grids, proposals, digital collateral, and virtual tours – are up to date and utilised effectively throughout the sales process.
* Attend and support the management of key sales events to include virtual presentations, wedding showcases, seasonal restaurant launches, fam trips, menu tastings etc.
* Participate in regular sales/revenue and strategy meetings to support business development and conversion. Attend and present in weekly operations and function sheet meetings.
* Lead onsite efforts for monthly conversion days in collaboration with the regional team to drive conversion and revenue generation.
* Support the management of the inbox and phones and ensure these channels are covered during business hours.
* Ensure company and sales team standards, processes and SOPs are followed in line with hotel guidelines.
* Support online lead generation platforms updates to include promotions, imagery, and accurate property information.
* Support and execute an onsite sales strategy to optimise bedroom and event space.
* Analyse performance data and sales reports to inform strategic decision-making and maintain alignment with revenue targets.
* Provide ongoing support to the Director of Sales with ad hoc projects and commercial initiatives throughout the year.
* Maintain and distribute weekly and monthly performance updates, highlighting progress against sales targets and key objectives.
* Assist with budget planning and forecasting processes, including expense tracking and reporting.
* Support competitor analysis to ensure the hotels and venues remain competitively positioned within the market.
* Collaborate closely with General Managers and the wider commercial and marketing teams to ensure alignment of sales goals and plan execution.
Qualifications: Relevant education in hospitality management or a related field is preferred.
Required Skills:
* Strong communication and interpersonal skills.
* Proven track record in hotel sales.
* Ability to work in a fast-paced environment.
* Excellent organizational and time management skills.
Preferred Skills:
* Experience with CRM software.
* Familiarity with online lead generation platforms.
* Knowledge of the local market and competitors.
Pay range and compensation package: Competitive salary based on experience, along with performance-based incentives.
Equal Opportunity Statement: We are committed to creating a diverse and inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences.
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