The Company
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Simpler Law is one of the countrys award-winning leading estate planning specialists, with the aim of ensuring that everyone has affordable end of life planning in place. Currently over 60% of the UK population does not have a Will and of those that do, a number of them are invalid or out of date.
With over 30 years experience working in the Customer Services sector and over 220,000 satisfied clients, at Simpler Law we pride ourselves on strong internal values, high standards of customer service and a 5-star Trustpilot rating.
Due to the continued growth of our company, we are recruiting a telemarketer to work in our office on Doddington Road, Lincoln.
Your Job
Simpler Law is looking for a telemarketing specialist to join our team in Lincoln typically working the hours between 9am and 5:30pm. Your role will be to conduct outbound calls to clients who have enquired about our services and establish a relationship.
We receive over 120 referrals a day so there is no cold calling required with this role but you will be contacting these referrals to match them with the best service for them and closing with passion where appropriate.
Key Responsibilities:
Be a voice of the Simpler Law brand and maintain our proud level of service
Maintain accurate records of client calls
Dealing with new clients and ensuring great customer service at all times
Promoting our products to clients and matching them to the best service
Job Requirements
Customer focused with excellent communication xsngvjr and organisational skills
Committed, ambitious and personally driven to perform to key KPIs
Administrative skills
Drive, determination and resilience
Can build rapport with clients
Able to work with energy as part of a team
Benefits
Genuine OTE of £35,000 to £45,000
Company events
Company pension
Free on-site parking
Employee referral scheme
Staff incentives
28 Days Holiday (Inc Bank Holidays) Increases with Length of Service