Investigations Manager
Permanent
Manchester: £64,000 - £72,000
Hybrid working
Make your mark on fairness in education
You want a role where your decisions matter; where you can lead a skilled team, handle complex cases, and protect the integrity of something important.
As the Investigations Manager at AQA, you will play a key role in making sure investigations and appeals are handled fairly, consistently and in line with our regulatory responsibilities.
What you will be doing
In this role, you will lead a team of around 10 experienced investigators and support officers and oversee the delivery of malpractice and appeals casework from start to finish.
You will:
1. Lead and support a team to deliver high-quality investigations work
2. Oversee complex and high-profile cases, including emerging case types such as cyber-related incidents
3. Use data and performance measures to track progress and keep cases moving
4. Act as a point of advice and escalation for your team
5. Represent AQA in appeals hearings, including with external bodies
6. Work with colleagues across AQA and the wider sector to improve how we operate
7. Help shape better ways of working through continuous improvement