Security and Car Parking Officer Location: Forth Valley Royal Hospital, Larbert, Scotland, FK5 4EB Salary : £28,011 per annum (pro rata) plus excellent benefits Schedule: 34.14 hours per week – 5‑week rota Monday to Sunday Ready to impact a better future? As a Security and Car Parking Officer in our Forth Valley Royal Hospital team, you’ll help maintain a safe, welcoming, and secure environment for patients, visitors, and colleagues. Your work will play a vital role in keeping the hospital running smoothly — and ensuring everyone on site feels supported, protected, and reassured. Every day, you’ll contribute to a safer hospital community by responding calmly to unpredictable situations, supporting vulnerable individuals, and upholding our commitment to delivering a compassionate, professional service. It’s purposeful work that helps impact a better future for everyone who depends on this essential facility. What you’ll do as a Security and Car Parking Officer You’ll be entrusted to: Provide a visible and reassuring security presence across all hospital areas, supporting a calm and safe environment for patients, visitors, and colleagues. Deliver a polite, efficient, and compassionate car parking service, ensuring compliance with NHS Forth Valley and Serco car parking policies. Assist in searches for missing patients using CCTV, collaborate with emergency services, and help return individuals safely. Respond as a first line to violent or aggressive behaviour, using appropriate restraint techniques when required to protect others. Monitor security systems, medical alarms, CCTV equipment, and follow data protection legislation and site procedures. Manage daily car park operations, ensuring access for emergency vehicles and addressing policy infringements appropriately. Undertake internal and external patrols, checking wards, corridors, closed areas, and high‑risk zones to maintain site security. Does this sound like you? You’ll be a great fit for this role if you have: A valid, in‑date SIA Licence (Security Guarding and Door Supervision, plus CCTV). A calm, focused approach with the ability to work under pressure and respond professionally to unpredictable situations. Strong communication skills and the ability to support people with care and empathy. Experience using monitoring systems and the confidence to work independently while following procedures. The ability to manage difficult or sensitive interactions with discretion and resilience. This role requires membership of the PVG Scheme, which involves a detailed check of spent and unspent convictions and other relevant information to ensure safeguarding compliance. You will also complete an Occupational Health Questionnaire so we can provide any necessary support to help you carry out your responsibilities. Discover all you need to keep growing We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them. What we offer Holidays: Competitive holiday package Pension: Up to 6% contributory pension scheme Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds. Let’s impact a better future, together. Apply today. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.