One Stop is looking for a dedicated professional to drive regional performance by collaborating with Retail to enhance the bottom 10% of services. Utilizing data and the 80/20 principle, the focus is on areas with the greatest impact. The role involves managing post office mains branches, ensuring high performance and continuous improvement, with full P&L accountability. Support for post office locals with best practices and training to boost profitability is also essential. Responsibilities include overseeing new store openings and closures, managing projects for new services, and communicating changes effectively. Enhancing vending solutions, PayPoint, and parcels performance, and building strong relationships with partners and retail teams are key aspects. As the go-to entity for all services in the region, making informed decisions that benefit customers, colleagues, and the business, while ensuring safety and welfare, is crucial. I have a full understanding of performance on my region, and working collaboratively with Retail to improve the bottom 10% of each service to drive overall performance I review data and feedback from multiple sources, applying the 80/20 principle to identify where I spend my time it will have the biggest impact in my stores I have full management accountability of post office mains branches, leading a team of officers in charge to deliver a high performing team, clear succession and continuous improvements Post office mains - I have full P&L accountability for my post office mains and have clear plans for achieving sales, shrink and labour budgets Post office locals – I provide support with shrink, best practices, training support to retail Area Managers to improve profitability of our locals I take ownership of new stores, ensuring services are available from day one of trade I take ownership of store closures, ensuring services are removed on time I Manage projects for new services throughout the business I arrange communications to stores about changes to our services and keep the Services My Stop page up to date and relevant I drive performance across vending solutions through clear reporting and store visits, reducing time and increasing cups per day – TIB, F`real, Costa, Robinsons I drive operational excellence on PayPoint, and Parcels through improved store compliance I build strong relationships with external partners to drive operational improvement I build strong relationship across retail; I have clear communication plan and give regular updates on performance and progress at regional / Area meetings. I am the go-to person on the Region for all services I make decisions that are considered and appropriate to the information available and right for customers, colleagues, and the business. I manage & conduct work activities in such a way as to ensure the safety, health & welfare at work of all colleagues & customers I Spend 35% Leading my Post office mains teams 20% Supporting my region on achieving operational excellence on all vending and services 25% leading projects 20% Planning and communicating with stakeholders both internal and external