Security Manager Job ID 221490 Posted 22-May-2025 Service line GWS Segment Role type Full-time Areas of Interest Facilities Management Location(s) London - England - United Kingdom of Great Britain and Northern Ireland About the Role: As a CBRE Security Manager, you will oversee the team responsible for the security operations across UKI & EMEA for a Global account in the Financial & Professional Services sector. This job is a part of the Security, Fire, Landscaping & Waste Management functional area which focuses on the physical security of an organization including all other physical security assets. What You'll Do: - Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. - Act as trusted partner and advisor to client RSDMs, and supporting cross regional alignment on Security best practice, strategy, risk mitigation and other operational deliverables. - Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. - Ongoing monitoring and analysis of data, and communication to stakeholders any risks and opportunities relating to monthly finance - Ensure KPIs and SLAs are achieved, with particular focus on critical infrastructure and uptime. - Interrogate performance metrics and use the data to manage effectively against the contract. - Oversee the building operations involving visitor access and activities. - Develop and implement security policies, protocols, and procedures. Ensure compliance with company policies and industry regulations. - Act as the point of contact for ongoing communication with Building Services staff about site operations. Collaborate with department managers to determine security needs. - Investigate, report, and maintain records of security-related incidents on the property. Coordinate responses to emergencies and alarms. - Prepare surveillance equipment maintenance schedules and facility repairs in a timely manner. - Protect the organization and clients from damage and loss. This includes providing training such as life safety systems, CPR, and first aid. - Consult with human resources on issues related to security personnel. - Control budgets for security operations and monitor expenses. Gather security intelligence and implement preventative measures. Keep abreast of innovative technologies and advancements in security services. - Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement. - Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives. - Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes. What You'll Need: - Bachelor's Degree preferred with 3-5 years of relevant experience in Security. In lieu of a degree, a combination of experience and education will be considered. Completed industry recognised security certification,. - Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. - Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. - Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department. - In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. - Extensive organizational skills with a strong inquisitive mindset. EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. ABOUT CBRE CBRE is the world's leading commercial real estate services firm with offices located around the globe. CBRE currently employs roughly 80,000 people worldwide, with 2,500 working in the UK. The Company's core services include property sales, leasing and management, facilities and project management, investment management and, research and consulting. In central London, CBRE advises on more commercial property than any other adviser and across the United Kingdom with offices in Aberdeen, Birmingham, Bristol, Edinburgh, Glasgow, Jersey, Leeds, Liverpool, Manchester, and Southampton. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)