Better places, thriving communities.
About the Role
We are looking for a professional and motivated Security Officer to join our team for one of Manchester's leading corporate fast paced environments. This role requires excellent customer service, strong situational awareness, and the ability to maintain a secure and welcoming environment for tenants, visitors, and staff. You will play a key part in front-of-house operations, access control, patrolling, emergency response, and supporting building management.
Key Responsibilities
Security & Operational Duties
1. Carry out internal and external patrols in line with assignment instructions.
2. Control access and egress through reception and security points.
3. Monitor and manage access passes and maintain accurate records.
4. Provide support in the Control Room (CCTV monitoring if licenced).
5. Assist with Building Host duties, tenant engagement, and reception support.
6. Conduct building-wide checks, including safety, maintenance and compliance checks.
7. Respond to incidents, emergencies, alarms, and health & safety issues.
8. Complete entries in the Daily Occurrence Book (DOB – Merlin).
9. Maintain professional presentation and high customer service standards at all times.
10. Car park management for visitors and tenants.
Front of House Duties
11. Greet visitors and tenants in a polite, professional manner.
12. Deliver a concierge‑style service aligned with Client's expectations.
13. Assist with visitor management and pass creation.
14. Maintain the reception area's presentation to agreed standards.
Required Skills & Attributes
15. Excellent communication skills and professional demeanour.
16. Strong customer service skills.
17. Ability to remain calm and act appropriately under pressure.
18. High attention to detail and good observation skills.
19. Proficient with basic IT (Word, Excel, email systems).
20. Reliable, punctual, and confident.
Training & Compliance Requirements
21. Follow all Assignment Instructions (AIs).
22. Complete all mandatory Mitie e‑learning modules.
23. Maintain full compliance with SIA standards, health & safety, GDPR, and site rules.
24. Participate in emergency drills and regular training sessions.
Licence Requirements
25. Valid SIA Licence – Essential (Security Guarding or Door Supervisor).
26. SIA CCTV (PSS) Licence - Essential
Shift Pattern
4 Days ON → 4 Days OFF → 4 Nights ON → 4 Days OFF
Day Shift: 07:00–19:00 | Night Shift: 19:00–07:00
Additional cover for reception or loading bay may be required as per client request.
Site Environment
27. Corporate office building in the heart of Spinningfields.
28. High-profile tenants and VIP visitors.
29. Professional engagement with building management.
30. Work within a 24/7 security team structure.
31. Free On-Site Parking
Why Work with Us
32. Stable long-term core rota.
33. Premium corporate working environment.
34. Opportunities for skill development and progression.
Supportive management and high-performing tea
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10, - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .