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We have an exciting opportunity for an experienced and highly organised Personal Assistant to provide support to our Hospital Director at Tees Valley Hospital.
Summary:
Tees Valley Hospital opened in February 2018 and is part ofRamsay Health Care's UK network of private hospital services. Tees Valley Hospital is Teesside’s newest private hospital situated on the door step of the Tees Valley community andprovides surgical, medical and assessment services on the grounds of Acklam Hall in Middlesbrough.
The role:
We are seeking a highly motivated, proactive individual with exceptional Personal Assistant (PA) skills to provide a streamline service to the Hospital Director and the Senior Management Team at Tees Valley Hospital. As well as general organisation skills the role includes diary management, organisation of meetings and minute taking.
The role requires utilisation of an in-house training risk management and patient administration system, for which training will be provided. The role also includes the co-ordination of patient complaints, including from logging on the system, co-ordinating investigation where appropriate, collating responses and complaint review meetings.
Working closely with the Hospital Director, the successful candidate will also manage the end-to-end Credentialing requirements of consultants working at the facility, ensuring compliance with Ramsay Health Care UK standards. On behalf of the HD, you are responsible to manage the ongoing maintenance of the credentials of existing Consultants and onboarding of new Consultants with practicing privileges, liaising with Hospital Senior Leadership, Corporate Senior Leadership, and the local Medical Advisory Committee (MAC) Chair and MAC members.
The successful candidate will be able to demonstrate the following:
· Shorthand (desirable)
· Working knowledge of Microsoft Office 365 and Microsoft Teams
· Knowledge of medical terminology desirable
· Adherence to high standards of confidentiality
· High levels of accuracy and attention to detail
· The ability to work independently
· Excellent communication skills – written and oral
· Time management skills with the ability to prioritise
What you will bring with you:
· A warm, considerate, and empathetic character
· The ability to make decisions and use your initiative
· A flexible and positive attitude
· A desire to progress and improve our services
· A willingness to be involved in projects and initiatives outside your core role to support the Hospital Director and wider site.
· 25 Days Leave + Bank Holidays
· Buy & Sell Flexi Leave Options
· Private Pension where Ramsay will match up to 5% after a qualifying period
· Enhanced Competitive Parental Leave Policies
· Private Medical Cover with option to add partner & dependants
· Life Assurance (Death in Service) x3 base salary
· Free Training and Development via the Ramsay Academy
· Concerts for Carers
· Employee Assistance Programme
· Cycle2Work scheme available, in partnership with Halfords
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