Reservationist Luxury Highland Hotel ?? Scottish Highlands
?? Salary package up to £31,000
?? Live-in accommodation available | Relocation opportunity
An exceptional opportunity has arisen for a Reservationist to join the team at a prestigious luxury hotel set in the breathtakingly stunning Scottish Highlands.
This role is ideal for a confident, detail-driven hospitality professional who thrives on delivering outstanding guest service while maximising revenue across rooms and dining.
The Role You will be the first point of contact for many of our guests, handling enquiries with warmth, professionalism and efficiency. Your ability to convert enquiries into confirmed bookings will play a key role in driving both room and restaurant revenue.
Key responsibilities include:
Handling hotel room and restaurant reservation enquiries via phone, email and online channels
Converting enquiries into bookings to maximise occupancy and overall revenue
Managing booking systems accurately and efficiently
Providing knowledgeable, personalised advice to guests to enhance their experience
Liaising closely with Front Office, Food & Beverage and Sales teams
About You Previous experience in hotel reservations or front office (luxury experience advantageous)
Strong communication skills with a polished, professional manner
Multi-lingual language skills are highly advantageous
Commercially aware with a natural ability to upsell
Highly organised with excellent attention to detail
Passionate about hospitality and guest experience
Whats on Offer Competitive salary package of up to £31,000
Live-in accommodation available
Relocation opportunity to one of the UKs most beautiful regions
Opportunity to work within a high-end, luxury hospitality environment
Supportive team culture and career development prospects
If youre looking to elevate your hospitality career while living and working in the stunning Scottish Highlands, wed love to hear from you.
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