Salary: £26,192 - £28,752 pro-rata
Actual salary: £13,470 - £14,786 per annum
Part-time (18 hours per week) permanent appointment
Location: Working across both the Liverpool and Chester Clinics
Our World Class Well Travelled Clinic is seeking an organised and efficient Receptionist with a passion for delivering exceptional service. As part of the prestigious Liverpool School of Tropical Medicine, we provide specialist travel and occupational health services, helping clients prepare for safe and healthy journeys around the globe.
As the first point of contact for clients in both our Liverpool and Chester Clinics, you will play a vital role in ensuring our clinic operates smoothly.
Please note: This position is a part-time (18 hours per week), permanent position, and the successful candidate will work in a team of administrators across both the Liverpool and Chester clinics. In terms of the working pattern this will generally be two full days at 7 hours per day and one 4-hour day Monday - Saturdays.
Your duties will include:
Key elements of the role are (but not limited to):
1. ReceptionistSetting up the reception area and till ready for the clinic.Greeting patients and booking appointmentsDealing with transactions and taking payment.Use the Patient Administration System for patient and clinician management.Deal with card transactions for travel clinic and retail purchases.
2. Retail SalesMaintain the retail displays and ensure accurate information in reference to the retail products is displayed.Identify and reorder where appropriate; actively promote the retail opportunities to customers.
3. General office dutiesPoint of contact for clients.General office duties such as photocopying, scanning and printing.Cover for clerical when necessary.
The ideal candidate will be able to demonstrate:
4. Educated to GCSE or equivalent
5. Experience of working within administration and confident when dealing with clients and patients face to face and over the phone.
6. Experience of using administration systems, including data entry and analysis
7. Understanding of patient confidentiality and maintain protection of patient data.
Circumstances to consider:
This is a part-time role (18 hours a week to be worked between Monday - Saturday) There will also be two Saturday mornings per four-week period) working across both clinics. Please find the location details of the branches below:
Chester branch:
Closing Date: 13th July 2025
Expected date of interviews: 22nd July 2025