The Company
Christie's, the world's largest Art Business, is an incredibly exciting & enriching place to start or continue your career. Whether you work within one of our Specialist Art Departments, or in one of our more Operational teams, we are all working together with one common goal in mind: to continue the success of this 250 year old company, steeped in history, bringing fresh ideas whilst not forgetting our shared values; Integrity, Excellence, Innovation, Responsibility & Relationships. Colleagues across all departments are truly passionate about what they do and it is inspiring to work with industry leaders across our business.
Why This Role Matters
The function of this role is to provide comprehensive administrative support to the Client Advisory EMEA team. The duties are varied and will follow the cycle of the sales calendar; duties will include support to allocated Client Advisors as well as to the overall department activity. This role will require strong time management skills to coordinate multiple conversations and projects at once and deliver to tight deadlines. The successful candidate should have excellent attention to detail and strong problem solving skills. The role provides essential general, operational, and administrative support that enables Client Advisors to focus on strategic client engagement, business development, and sales outcomes. Without this dedicated support, core client‑facing and post‑sale processes would be significantly slowed, increasing operational risk and negatively impacting the client experience with direct repercussions on transactional activity.
How You'll Make an Impact
General Support
* Directly support Client Advisors in all administrative aspects of their client relationships: accounts creation, maintaining up‑to‑date client records and purchase history where relevant, registering bids, providing last‑minute condition reports, images and any requested details, participate in telephone bidding, preparing sale packets, ensuring comprehensive post‑sale support.
* Retain client preferred operational preferences in order to proactively support the Pre and Post Sale logistics and to be able to provide excellent customer service by anticipating their needs.
* Other duties and projects, as assigned by Client Advisory Associate and Client Advisors.
Administrative Support
* Work closely and effectively with all specialists departments across all sale sites to timely gather team sales and exhibitions information, ensure correct distribution to the team.
* Manage catalogues allocation and distribution
* Create purchase orders and sundry invoices, as required
* Ensure consistent department upkeep to client facing standards, including liaising with Facilities and manage department supplies
* Manage meeting arrangements, desks moves and IT troubleshooting
* Answer and follow‑through with incoming telephone calls to best assist clients in a timely manner
Operational Support
* Work closely and effectively with Client Advisory Associate and Operational departments across all sales sites to provide the team with updates on Christie's operational parameters and procedures
* Work closely with the Shipping Department to source competitive shipping quotes to dispatch lots to clients, and follow through shipping processes to minimise delays and maintain clients updated on timelines. Escalate shipping incidents or prolonged delays to Client Advisory Associate when relevant
What you'll bring to the team
* Educated to degree level or equivalent work experience.
* Fluency in English and Arabic is required
* Strong language skills are preferable
* Excellent communication and interpersonal skills, including superior written and spoken communication
* Exceptional client service skills including strong verbal and written communication skills
* Strong attention to detail and follow-up skills
* Strong interpersonal skills demonstrated with superiors, clients and peers
* Ability to prioritise, manage time effectively and work under pressure to tight deadlines
* Problem solver, able to think quickly to find effective resolutions to clients related issues
* Ability to work independently and take executive decisions
* Ability to work collaboratively across multiple groups and sites
* Ability to remain calm in stressful situations
* Excellent professional communication and interpersonal skills, both internally and externally
* Knowledge of at least one European language preferred
* Proficient computer skills (Excel, PowerPoint, Outlook), knowledge of Christie's internal systems (CAMS, COS, JDE)
What's great about working for us
* 25 days annual leave + 1 day Birthday leave
* Christie's Christmas office closure (guaranteed between 25th Dec – 1st Jan) – in addition to annual leave: almost two weeks to fully switch off and spend time with friends and family
* Additional 1 week's annual leave within the year of a 5-year anniversary i.e. 5th, 10th, 15th and so on
* Volunteering day: Take an additional day of annual leave to volunteer for a charitable organisation that's important to you
* Donation matching of up to £500 per annum to help you support the organisations you care about
* Flexible Fitness Fund - £400 per year expense allowance for health and wellness related activity (taxable)
* Access to world-renowned art: with regular exhibitions in our galleries to wander around and exclusive guided tours hosted by specialist colleagues
* Discretionary Bonus (dependent on the business and employee performance payable in March each year
* Generous retirement plan: We will double match your pension contribution up to 5% of your basic salary (Max 10% contribution from Christie's)
* Private Health Insurance – no employee contribution needed, subsidised for other family members
* Dental Insurance – (may be extended at personal cost)
* Generous Income Protection Insurance in the event of accident, sickness or injury after 12 months
* Competitive Life Insurance policy from first day
* Employee Assistance Programme – access to personal advice and support services including counselling
* Eyecare vouchers (once a year)
* Cycle to Work scheme
* Christie's Extras – discounts on over 800 retailers, holiday packages, dinners and weekly shops
* Seniorcare by Lottie, a comprehensive eldercare solution
* Robust family first policy:
Ø 16 weeks full pay on Maternity Leave
Ø Eligible to return to work for 80% of your agreed normal weekly working pattern while being paid as though you were working 100%, post a minimum of 16 weeks of leave
Ø Dependent back-up care: 10 sessions/ days of childcare or eldercare per year
Ø Christies Family Network: Our community of parents who meet regularly over breakfasts, lunch, afternoon tea…
*Christie's reserves the right to change company benefits at any time
Closing Date: Sunday 8th March
Salary: £29,000 - £31,000 per annum
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