Overview
The Admin Assistant role at a Barchester care home involves supporting the delivery of quality care and assistance to residents. This includes answering phone calls, managing files, greeting visitors, engaging with residents, and assisting the managers. The role requires strong multi-tasking abilities, good computer skills, a confident telephone manner, and a genuine interest in residents and their families.
Main duties of the job
As an Admin Assistant at a Barchester care home, you will carry out a range of responsibilities to help us deliver quality care and support for residents. You will answer the phone, handle files, support managers, meet and greet visitors, engage with residents, and show prospective clients and their families around so they can see what makes us different. Across everything you do, you will help create a vibrant, happy environment.
About us
Barchester Healthcare is a leading provider of care homes in the UK, offering high-quality residential, nursing, and dementia care. The company focuses on creating a positive and caring environment for residents and staff and is committed to continuous improvement and innovation in the care sector.
Job responsibilities
ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you will carry out a range of responsibilities to help deliver quality care and support to residents. You will answer the phone, handle files, and support managers. You will meet and greet visitors, engage with residents, and show prospective clients and their families around so they can see what makes us different. You will work to create a vibrant, happy environment.
ABOUT YOU If you can multi-task, have good computer skills, and a confident telephone manner, you could be well-suited to the Admin Assistant role. It is important that you are a people person and take a genuine interest in our residents and their families. If this sounds like you, we offer opportunities to develop your skills with courses designed to build your confidence across all responsibilities.
REWARDS PACKAGE In return for your dedication, you will receive a competitive rate of pay plus our sector-leading benefits and rewards package, including: free training and development for all roles; access to wellbeing and support tools; a range of retail discounts and savings; unlimited referrals with our Refer a Friend bonus scheme; Employee of the Month rewards and Long Service Awards.
And so much more!
If you’d like to use your administration and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.
Person Specification
Qualifications
* Multi-tasking ability, good computer skills, and a confident telephone manner; it’s important to be a people person with a genuine interest in residents and their families.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and, as such, a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) will be necessary to check for any previous criminal convictions.
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