Household Claims Handler - Bromley | £28,000-£30,000Join a Specialist Firm Committed to Outstanding Service
My client is a well-established and respected insurance firm based in Bromley, known for their personal approach and strong reputation in the market. With continued growth in their property and household claims division, they are now seeking a Household Claims Handler to join their collaborative, professional team.
The Role:As a Household Claims Handler, you’ll manage a portfolio of property claims from first notification to settlement. This includes validating claims, liaising with insurers, loss adjusters, and policyholders, and ensuring claims are handled efficiently and empathetically. You’ll play a key role in maintaining client trust and satisfaction.
Key Responsibilities:
* Handling a caseload of household/property claims (escape of water, fire, theft, storm, etc.)
* Reviewing policy coverage and making liability decisions
* Coordinating repairs and settlement negotiations
* Communicating with all parties to progress claims smoothly and fairly
* Keeping accurate records in line with FCA regulations
About You:
1. Previous experience in household/property claims handling is essential
2. Strong communication and organisational skills