There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Efficiently manage and process medical documents using DOCMAN software. Accurately code and categorise patient records in compliance with relevant guidelines. Utilise EMIS software for patient records management and scheduling. Ensure data accuracy and update patient information as necessary. Assist in summarising medical records and reports as needed. Facilitate the registration process for new patients, ensuring completeness and accuracy of documentation. Assist with verifying patient insurance information when necessary. Answer incoming calls professionally and assist callers with inquiries or direct them to the appropriate staff member. Scan and digitally file incoming letters and documents for easy retrieval. Generate reports and statistical data as required by the medical centre. Ensure accurate coding of medical procedures and diagnoses. Manage the flow of pathology reports, ensuring timely review and distribution to relevant medical professionals. Organise and manage documents related to out-of-hours patient care. Handle email correspondence efficiently and respond to inquiries or forward them to the appropriate personnel. Assist with general administrative tasks such as filing, data entry, and maintaining office supplies. Undertake any other administrative tasks and responsibilities as required by the medical centre to support the efficient operation of the practice. If changes to the job become significant, the job description should be reviewed formally by the Operations Manager / Practice Manager and the post holder.